Privacy Policy
Morris & Co. Real Estate and Lettings Agency Ltd
Effective Date: 4th June 2026
Introduction
Morris & Co. Real Estate and Lettings Agency Ltd ("Morris & Co.", "we", or "our") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store & protect your personal data when you use our website, contact us, request a valuation, register for property updates, buy, sell, let, rent or manage property through us.
Who We Are
Data Controller:
Morris & Co. Real Estate and Lettings Agency Ltd
Registered Office:
134 Hereford Road, Monmouth, Monmouthshire, NP25 3GA
Email:
contact@morrisandcorela.com
Telephone:
01600 715418
Information We Collect
We may collect:
Identity Data
- Full Name
- Date of Birth (where required)
- Identification Documents
Contact Data
- Email Address
- Telephone number
- Postal Address
Property Data
- Property Ownership details
- Property preferences
- Viewing history
- Valuation requests
Financial Data
- Bank details (where necessary)
- Proof of funds
- Affordability information
Technical Data
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We use your information to:
- Arrange property viewings
- Provide property valuations
- Market properties
- Manage property sales and lettings
- Respond to enquiries
- Verify identity
- Comply with legal obligations
- Improve our website and services
- Send property alerts and marketing communications (with consent where required)
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Consent
- Establishment, exercise or defence of legal claims
Anti-Money Laundering Checks
Where legally required, we may collect & verify identification documents, proof of address & source of funds information to comply with Anti-Money Laundering regulations.
Failure to provide requested information may prevent us from acting on your behalf.
Sharing Your Information
We may share information with:
- Solicitors and conveyancers
- Mortgage advisers
- Surveyors
- Referencing providers
- Utility providers (where authorised)
- Government and regulatory bodies
- IT and website service providers
- Professional advisers
We only share information where necessary and lawful.
Marketing Communications
If you register with us, request a valuation or enquire about our services, we may send information about relevant properties and services.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory obligations.
Retention periods may vary depending on the nature of the service provided.
Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction.
Your Rights
Under UK date protection law, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent where processing is based on consent
Complaints
If you have concerns regarding the use of your personal information, please contact us first.
You also have the right to complain to:
www.ico.org.uk
Cookies
Our website uses cookies to improve functionality and user experience.
For further information, please refer to our Cookie Policy.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
Morris & Co. Real Estate and Lettings Agency Ltd
Address: The Forum, 5-7 Cathedral Walk, Gloucester, Gloucestershire, GL1 1DF
Email: gloucester@morrisandcorela.com
Telephone: 07766077010